Whether you're fitting out a new boat or upgrading your current setup, we've answered the questions we hear most often. If you can't find the answer you're looking for, simply

Contact Us—we're always happy to help.

Choosing the Right System

  • Absolutely. Choosing the right rod rack for your boat is important, and we're happy to help. If you're unsure which model or mounting system is right for your boat, simply contact us with your boat make, model and year—or send us a few photos—and we'll recommend the best solution.

  • Our rod racks are designed specifically for New Zealand trailer boats using our range of GunnelCore™ backframe systems. Check our Boat Compatibility Guide or Shop by Boat, or contact us if you're unsure.

  • Unlike generic rod holders, our systems are purpose-designed for New Zealand boats. Every rack is designed and manufactured in New Zealand using premium marine-grade materials and features interchangeable mounting systems to suit different boats.

  • The Rod Protection System (RPS™) is our latest innovation, designed to better support today's lighter, slimmer fishing rods while reducing movement and rattle during transport.

  • Yes. Once installed, the rack can be removed whenever required, allowing you to clean your boat or create additional space when you're not carrying fishing gear.

  • Yes. We offer several rod rack configurations, including dedicated Game Series racks designed to accommodate bent butt and overhead game fishing outfits.

Installation

  • Yes. Most customers install their rack using basic hand tools. Installation instructions are available, and we're always happy to provide advice if needed.

  • No - most utilise our purpose-designed GunnelCore™ mounting systems for a clean, secure installation.We can supply direct fix Options if your boat has no other way to mount.

  • No. When installed correctly, our systems are designed to mount securely while protecting your boat.

Shipping & Delivery

  • Many products are held in stock and dispatched promptly. If your item is made to order or temporarily out of stock, we'll let you know the expected lead time.

  • Yes. We ship nationwide.

  • Yes. Collection is available by prior arrangement.

  • Yes. Please contact us before ordering for an international freight quotation.

Warranty & Support

  • Yes. If you're not completely satisfied with your purchase, please contact us as soon as possible and we'll work with you to find the best solution.

    Unused standard products may be returned in accordance with our Returns & Refunds Policy. Please note that custom-made or special-order products may not be eligible for a change-of-mind return.

    If we've supplied the wrong product or your item has a genuine manufacturing fault, we'll repair, replace or refund it as appropriate under the Consumer Guarantees Act 1993.

    Please see our Returns & Refunds Policy for full details, or contact us if you have any questions—we're always happy to help.

  • Yes. If your Ultimate Rod Racks NZ product develops a genuine manufacturing fault that requires repair, we'll happily repair or replace it at no cost, provided the issue is covered under our warranty and the Consumer Guarantees Act 1993.

    If you experience a problem, please contact us with your proof of purchase and, if possible, photographs of the issue. We'll assess the product and work with you to provide the most appropriate solution.

    Our warranty does not cover damage resulting from:

    • Incorrect installation
    • Misuse or abuse
    • Accidental damage or impact
    • Normal wear and tear
    • Unauthorised modifications
    • Use outside the product's intended purpose

    We're proud of the quality of our products and are committed to providing friendly, practical support. If we can repair your product and get you back on the water, we'll always do our best to do so.

Returns & Refunds

  • Yes. If you're not completely satisfied with your purchase, please contact us as soon as possible and we'll work with you to find the best solution.

    Unused standard products may be returned in accordance with our Returns & Refunds Policy. Please note that custom-made or special-order products may not be eligible for a change-of-mind return.

    If we've supplied the wrong product or your item has a genuine manufacturing fault, we'll repair, replace or refund it as appropriate under the Consumer Guarantees Act 1993.

    Please see our Returns & Refunds Policy for full details, or contact us if you have any questions—we're always happy to help.